When you join Sallie Mae, you become a champion for all students.
We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The candidate will be part of a 24x7 IT operational support team responsible for supporting Non-Production and Production DB environments inclusive of SQL Server, Oracle, PostgreSQL and AWS RDS. The Senior DBA , working with a manager and support team, will share responsibility for all aspects of database administration including configuration, patching, tuning, upgrade roadmaps, architecture, security, performance, disaster recovery, troubleshooting and change management. This role will take an active part in building relationships with Dev Ops and Cyber Security teams as well as other key Infrastructure and Operations personnel to help form a holistic approach to database support.
What You'll Do

• Database Administration
  • Ensures database environments are highly available and fully operational.
  • Ensures databases adhere to strict IT governance controls.
  • Develops automated monitoring controls to communicate database issues to team members.
  • Monitors and troubleshoots database performance.
  • Monitors backups and restore databases when necessary.
  • Works closely with IT teams to improve coding efficiencies and perform change management functions.
  • Creates and patch databases and instances.
  • Designs database architecture solutions.
• Additional Responsibilities
  • Learns new database technology platforms and their features.
  • Participates in periodic Disaster Recovery testing.
  • Participates in App Dev projects.
  • Mentors Junior DBAs and host knowledge sharing meetings with DBA team members.
  • Attends trainings and conferences.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required

• Bachelor's Degree
• AWS Cloud, and Database Migration Service (DMS) experience
• 5 years of experience in an IT environment with exposure to SQL Server database technologies.
• 2-4 years of previous AWS Cloud automation development experience with databases; in scripting such as Python, PowerShell, Linux Shell Scripting, and Automation using tools like Ansible.
• 2 years of Project Management experience
• Oracle, Postgres, and DynamoDB databases
• AWS RDS and Scripting
• Solid background in database high availability technologies such as SQL Always On Availability Groups.
• Strong leadership qualities and strategic skills.
• Prioritization and time management skills. Ability to execute tasks in a high-pressure environment is crucial.
• Ability to communicate comfortably to a wide range of technical folks inclusive of middle and upper management.
• Linux RHEL OS experience
• Windows Server OS Experience
• MS Office applications experience
• AWS native technologies
• ITIL processes
• Working knowledge of tiered application architecture with use of Web, Middleware and database

Preferred Education, Skills and Experience

• Bachelor's degree in IT related field
• Cloud Automation
• Operational support experience

#Dice
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.